FAQ Frequently Asked Questions


  • Pick-up and return accommodation transfers within Rotorua City are included in all tours
  • Transfers outside Rotorua maybe available

Gear Checklist:
We recommend, for comfort and safety reasons, that apparel appropriate to the activity be worn.

Bring / Wear

  • Walking boots, or good quality walking shoes
  • Windproof and weatherproof parka/jacket
  • Warm hat in winter
  • Sunhat or cap
  • Sunscreen 
  • Sunglasses

Fitness Requirement’s
Our guided walks are suitable for most levels of fitness. Should you have any doubt about the fitness level required for a particular tour, please discuss with us at the time of booking as we can adapt a tour to suit your requirements, or recommend an alternative tour.

Tour Package Inclusions /Exclusions

  • Pick-up and return transfers within Rotorua City
  • Admissions and picnic lunch are included in specified full day tours
  • Waitomo, Hobbiton, and Cruise Ship Tours exclude admissions, morning and afternoon teas, and lunch.We will confirm this point with confirmation of booking.

Personal Tours
Our visitors are guaranteed a fully-guided,personalized, one person or small group tours. We are committed to ensuring a quality experience for all concerned.